Privacy Notice

Last updated August 16, 2026.

Information we collect

We collect the contact, incident, injury, location, insurance, representation, and communication-preference information you choose to provide. We also record basic technical information such as IP address and browser user agent for security and form reliability.

How we use it

We use your information to save and recover your intake, review your request, contact you, prevent misuse, maintain an audit trail, and, with your permission, share the intake with service providers, intake specialists, and potential licensed attorneys.

Incomplete forms

After you provide your name and email, the form is recoverable for 24 hours. If it remains incomplete, our team may receive an incomplete-form notice so it can offer appropriate follow-up. The recoverable answers are then removed from the draft record after successful notification.

Sharing

We do not sell the information in this intake as a general marketing list. We may share it with vendors that operate the service and with intake, referral, or legal-service partners evaluating whether they can assist. No attorney-client relationship begins unless you separately agree with an attorney.

Security and retention

We use access controls, encrypted transport, and limited internal access. No online system is risk-free. Submitted records are retained as needed for intake operations, audit, dispute prevention, and applicable requirements, then deleted or de-identified when no longer needed.

Your choices

You may decline optional text messages and reply STOP to text messages. You may request access, correction, or deletion where applicable by emailing help@wehelpinjured.com. Do not send Social Security numbers, passwords, financial account details, or complete medical records by email.